Returns

We're committed to ensuring your satisfaction with every purchase. If your product remains unused, unopened, or has arrived damaged, you're welcome to initiate a return. For a smooth and efficient process, please click here to begin the return procedure. We're here to help every step of the way.

Submit a Return Request Click on the profile icon in the store's navigation or go to the refund policy or return page, and then request a return.

1. Log in to your account:
2. Enter your email address in the Email field and then click Continue.
3. Open the email sent from our store in your email account and copy the six-digit verification code included in the email.
4. Return to the online store and enter the six-digit verification code.
5. Click on the order for which you want to submit a return.
6. If your order contains more than one item, select the items you want to return.
7. Select a reason for the return and add a note for the store.
8. Click on Request Return.

If your return request is approved and needs to be sent, you will receive an email with shipping instructions. After the product is returned, you will receive a refund.